Friday 16 April 2010

Google vs Bing

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Remember when Bing launched its recipe results? Now Google has launched a similar feature with recipe rich snippets. "For example, if you were searching for an easy to make thai mango salad, you can now see user ratings, preparation time, and a picture of the dish directly in search result snippets," explains Google. It may not be incredibly far-fetched to suggest that maybe Bing's offering nudged such a feature into development, whether or not Google would admit this.


This story isn't about recipes though. It's about the major search engines' quest for gaining or keeping you as a user. It feels like Bing has been around quite a while now, but in reality, it hasn't even been out for a year. Right out of the box, Bing seemed to make Google want to improve. Google is even in the process of testing redesigned search results pages that borrow some design characteristics from Bing.


Where are You Getting the More Relevant Results? Let us know.


Both Google and Bing still have their relevancy issues. We recently looked at an example of a query for "matt cutts" on Google (though we compared them to Yahoo rather than Bing, as Yahoo mentioned the same query in a blog post). Frankly, Google's results left a bit to be desired. It wasn't that that they were bad exactly, but personalized results pushed the more relevant results further down the page, and Matt's Facebook profile was MIA, despite Facebook being one of the most popular sites on the web, a good result for a search on a person's name (It was in the first few on Yahoo's results).


Microsoft may like consumers to think that Bing gives all the right answers. Those commercials would certainly seem to suggest they have a leg up over the competition in that regard, but they've got their own relevance issues. For example, for an article I was writing recently, I was looking for that site Bing has that showed all of the latest features they've released. I couldn't remember the name of it, so I searched (on Bing) for "latest bing features". Given Bing's philosophy of wanting to provide answers, I would expect to easily find what I was looking for through such a query, but instead the first organic result is an article called "The Latest News from Bing" from November of 2009.


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